Industry

Benchmark's centralized Call Center coordinates and implements targeted study recruitment and retention campaigns. The Call Center directs qualified patients to the appropriate research location, places reminder calls for all appointments, and reschedules visits for patient's convenience and according to protocol specified windows.

Consequently, Benchmark sites have extraordinarily low early termination / lost-to-follow-up numbers. We use state-of-the-art study management programs that link and monitor activity and progress at all sites. Surpassing expectations to satisfy our client is our chief priority.

Experienced and driven Clinical Research Coordinators are integral to the success of any trial. Benchmark offers talented specialists to consistently exceed your expectations. Our CRCs are highly trained on Benchmark SOPs as well as GCP and FDA guidelines. Benchmark's internal, comprehensive CRC training program is designed to guide new coordinators to the certification-level quality and provide experienced coordinators with on-going and advanced state of the industry training. The majority of Benchmark coordinators are CCRC certified.

Our research coordinators are experienced in managing all aspects of a particular trial. Best of all, they are creative problem solvers in their continuing efforts to improve local recruiting strategies and are rewarded for innovation.

Benchmark's superior team of motivated and focused investigators offers clinical trials experience in a wide range of therapeutic areas. Our knowledgeable investigators enthusiastically embrace clinical research and the opportunities that new therapies bring to the marketplace and patients. Dedication and experience aside, our investigators are also highly trained in GCP and FDA regulations.

Each Investigator participates in Benchmark's ongoing internal investigator training program. Our investigators go the extra step to ensure smooth conduct of your clinical trail. In addition to protocol-specific responsibilities and GCP / FDA requirements, you can count on our doctors to attend investigator meetings, actively recruit patients from their private practice, meet with CRAs during monitoring visits and offer qualitative feedback regarding your clinical trial. All of our investigators share the goal of providing you with accurate, high-quality data.