Benchmark's centralized Call Center coordinates and implements targeted study recruitment and retention campaigns. The Call Center directs qualified patients to the appropriate research location, places reminder calls for all appointments, and reschedules visits for patient's convenience and according to protocol specified windows.

 

Consequently, Benchmark sites have extraordinarily low early termination / lost-to-follow-up numbers. We use state-of-the-art study management programs that link and monitor activity and progress at all sites. Surpassing expectations to satisfy our client is our #1 priority.

 

Our Patient Recruitment Specialists are highly skilled professionals with strong medical and research backgrounds. Led by Rita Gesch and Charlie Ciarlo, our team includes members: Donna Gray, Pam Carr, Mary and Mary Jane Gallegos.

What sets Benchmark Research sites apart from other sites in the industry? How does our organization operate such outstanding sites? Click any section above to find out!